Contact
Talk to a person
One person runs this, from Vancouver — so replies land on Pacific time. Tell us which order it is about and we will not have to ask.
If it is about an order, include the order number — it looks like CC-XXXXXXXX and it is at the top of your confirmation page and in the receipt Stripe sent you.
Based in Vancouver, BC — so if you write overnight our time, expect the reply the following day.